Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Emirates2353 Reviews

    ✅ Trip Verified | Horrible service from start to finish. 6 hours delay. No communication. Unable ground staff and very rude. Lost baggage. I could spend hours making list of the problems. Will definitely change airline. Read more
  • 1/10

    Super Air Jet22 Reviews

    Not Verified | Upon collecting my bag at the Arrivals Area, I noticed that a thick protective plastic film had been added to my bag. Having never flown with Super Air Jet before, I thought this was a courtesy item… Read more
  • 3/10

    Emirates2353 Reviews

    Not Verified | After some disruption in Dubai airport due to a storm, Emirates seems not to recover. The situation is getting worse and day by day more flights are cancelled and more luggage lost. Emirates has lost it completely… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 3/10

    Wellington Airport38 Reviews

    ✅ Trip Verified | What a joke of an International departure area. Not enough seating, only one area to buy hot or cold drinks and only one person serving. Line of 10+ waiting to be served. Only 1 lot of… Read more
  • 1/10

    Warsaw Chopin Airport150 Reviews

    ✅ Trip Verified | Security guys did not speak English. They were very unprofessional for one tool they took everything, did a complete mess from the bag 3 times and did not let to show even that it was. The… Read more
  • 2/10

    Dubai World Central Airport12 Reviews

    Not Verified | I would not recommend this airport to anyone, not even for transit. In the wake of the recent flood, it's flabbergasting that a supposed world central airport had no effective emergency response teams who could deal with… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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